Office Financial Policy
Payment for services will be expected in full unless arrangements are made in advance of treatment. Payments can be made with cash, check, ATM/Debit, Visa, Mastercard, American Express or Discover Card. Any check returned will be assessed a return check fee of $30. In the event that a delinquent account is turned over to an outside collection agency, the patient is responsible for the collection agency's fees.
If financial arrangements are necessary after your initial visit, we offer a payment plan, which can be customized to suit your needs. Please advise our office staff, and they will assist you.
Any account with a balance remaining after 90 days will be assessed a fee of 18% annually, regardless of any outstanding insurance claims.
If you have insurance:
With your approval, we will file your insurance claims with your insurance carrier. This service is provided at no charge. You can elect to pay your balance in full and have your benefits paid directly to you or you can elect to have benefits paid to our office. If the latter is chosen, we will estimate your co-pay, due at each appointment. We reserve the right to estimate your benefits based on our previous experience.
Any balance not covered by your insurance is your responsibility. However, if at any point the insurance company or the insured becomes uncooperative, we reserve the right to terminate acceptance of benefits and collect payment directly from you.
There is a $300 minimum for using Care Credit at Rocky Creek Dental.
CareCredit is a personal line of credit for healthcare treatments and procedures for your entire family, including your pets. It works like a credit card but it has two advantages. It can only be used for healthcare services and you can get No Interest financing every time you use it. Simply pay your minimum monthly payment and pay off the entire balance by the end of your promotional period and you pay No Interest. Learn more...